Customer Support Representative – German – Porto, Portugal
Join a leading international company in Porto and support German-speaking customers while enjoying life in Portugal’s vibrant northern city by the Douro River.
Your Role
- Communicate with customers in German via phone, email, and chat.
- Provide accurate solutions and follow-up support.
- Keep CRM records updated.
- Collaborate with your team to ensure excellent service delivery.
- Meet service quality and customer satisfaction targets.
What We’re Looking For
- Fluent in German (native level) and conversational English (B1+).
- Strong communication and problem-solving skills.
- Organised, self-motivated, and adaptable.
- Previous customer service experience is a plus.
What We Offer
- Position based in Porto, Portugal.
- Competitive salary + performance bonuses.
- Paid training and ongoing support.
- Equipment provided if needed.
- Private health insurance.
Why RM Talent
We support your relocation and help you integrate into Porto’s local and expat community while growing your career.
Hiring Process
- RM Talent introduction call.
- Interview with the hiring company.
- Offer, relocation, and onboarding.
