Customer Support Representative – German – Lisbon, Portugal
Join a leading international company in Lisbon and support German-speaking customers while enjoying life in one of Europe’s most vibrant capitals.
Your Role
- Communicate with customers in German via phone, email, and chat.
- Provide accurate solutions and follow-up support.
- Keep CRM records updated.
- Collaborate with your team to ensure excellent service delivery.
- Meet service quality and customer satisfaction targets.
What We’re Looking For
- Fluent in German (native level) and conversational English (B1+).
- Strong communication and problem-solving skills.
- Organised, self-motivated, and adaptable.
- Previous customer service experience is a plus.
What We Offer
- Position based in Lisbon, Portugal.
- Competitive salary + performance bonuses.
- Paid training and ongoing support.
- Equipment provided if needed.
- Private health insurance.
- Relocation package available (flight reimbursement, airport pickup, and accommodation).
Why RM Talent
We provide full relocation support and help you integrate into Lisbon’s vibrant international community while growing your career.
Hiring Process
- RM Talent introduction call.
- Interview with the hiring company.
- Offer, relocation, and onboarding.
