Customer Support Representative – Dutch – Porto, Portugal
Join a leading international company in Porto and support Dutch-speaking customers while enjoying life in Portugal’s vibrant northern city by the Douro River.
Your Role
- Communicate with customers in Dutch via phone, email, and chat.
- Provide accurate information and effective solutions.
- Keep CRM records updated.
- Collaborate with your team to ensure excellent service.
- Meet service quality and customer satisfaction targets.
What We’re Looking For
- Fluent in Dutch (native level) and conversational English (B1+).
- Strong communication and problem-solving skills.
- Organised, motivated, and adaptable.
- Previous customer service experience is a plus.
What We Offer
- Position based in Porto, Portugal.
- Competitive salary + performance bonuses.
- Paid training and continuous coaching.
- Equipment provided if needed.
- Private health insurance.
Why RM Talent
We support your relocation and help you integrate into Porto’s international and local community while building your career.
Hiring Process
- RM Talent introduction call.
- Interview with the hiring company.
- Offer, relocation, and onboarding.
