Customer Support Representative – Italian – Porto, Portugal
Join a leading international company in Porto and support Italian-speaking customers while enjoying life in Portugal’s vibrant northern city.
Your Role
- Communicate with customers in Italian via phone, email, and chat.
- Provide accurate solutions and tailored information.
- Keep CRM records up to date.
- Collaborate with the team on-site in Porto.
- Meet quality and performance targets.
What We’re Looking For
- Fluent in Italian (native level) and conversational English (B1+).
- Organised, motivated, and adaptable.
- Strong communication and problem-solving skills.
- Customer-oriented approach.
- Previous customer service experience is a plus.
What We Offer
- Position based in Porto, Portugal.
- Competitive salary + performance bonuses.
- Paid training and ongoing support.
- Equipment provided if needed.
- Private health insurance.
- Relocation package available (flight reimbursement, airport pickup, and accommodation).
Why RM Talent
We support your relocation to Porto and help you integrate into the city’s international community.
Hiring Process
- RM Talent introduction call.
- Interview with the hiring company.
- Offer, relocation, and onboarding.
