Customer Support Representative – Italian – Porto, Portugal

Embrace the Porto lifestyle. Support Italian-speaking customers in Portugal’s vibrant northern city by the Douro River.

Your Role

• Respond to customer inquiries in Italian via phone, email, and chat.
• Provide timely and accurate solutions.
• Maintain CRM records.
• Escalate issues when necessary.
• Ensure top-level customer service.

What We’re Looking For

• Fluent in Italian (native level) and conversational English (B1+).
• Strong interpersonal and communication skills.
• Problem-solving abilities.
• Positive and adaptable mindset.
• Customer service experience is preferred.

What We Offer

• Relocation package: flight reimbursement, airport pickup, and accommodation included.
• Competitive salary + bonuses.
• Paid training and career development.
• Private health insurance.
• Career growth in a multicultural environment.

Why RM Talent

We provide full relocation support and help you integrate into Porto’s vibrant expat community.

Hiring Process

• RM Talent introduction call.
• Interview with the hiring company.
• Offer, relocation, and onboarding.